Privacy Policy

1. Introduction

Welcome to CollabZen. This Privacy Policy explains how SKYNEX GLOBAL COMMERCE & TECH INC., doing business as Skynex Digital ("we," "us," or "our"), collects, uses, and protects your information when you use our CollabZen CRM management software service.

CollabZen is a CRM management platform that helps SMEs manage their external partner collaborations, track deliverables, and analyze partnership performance.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Partner and campaign data you input into our system
• Communication preferences and settings
• Payment information (processed securely through Stripe)

2.2 Automatically Collected Information

• Usage data and analytics
• Log files and technical information
• Device and browser information

3. How We Use Your Information

• Provide and maintain our CRM service
• Process payments and manage subscriptions
• Send important service updates and communications
• Improve our platform and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Storage and Security

Your data is securely stored using Supabase, a trusted cloud database provider. We implement industry-standard security measures including:

• Data encryption in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure backup and recovery procedures

5. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• With your explicit consent
• To our trusted service providers (Supabase, Stripe) who assist in operating our platform
• When required by law or to protect our rights
• In connection with a business transfer or merger

6. Your Rights

You have the right to:

• Access and review your personal information
• Correct or update your information
• Delete your account and associated data
• Export your data
• Opt-out of marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

As a Canadian company, your data may be processed and stored in Canada or other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: